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Westnet Customer Care

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Westnet is a Perth based internet service provider that also expanded its business to include telephone services. WestNet was founded by Chris and Rhonda Thomas back in 1994, and started out life by being run out of the home of the couple.

As their business quickly grew and expanded, the Westnet was moved out of its Geraldton location in Western Australia to its current Perth location. In 2008, Westnet was acquired by iiNet in a deal thought to be in the region of $81 million. The two companies have continued to operate as separate entities since them, although they do share a number of different functions. Contact Westnet is very easy, you can contact them via phone or via mail, in any case you will receive help to your general queries.



Westnet Australia provides some contact details for customer assistance. Customers who want to contact Westnet Australia customers support can make use of the following contact information:

For general support, Westnet provides the following telephone number - 1300 786 006. Customers wanting to make sales inquiries, they are to call the following phone number – 13 19 60 or send a fax to 1300 554 160. The time to call is 7:00am – 10:00pm AEST or 5:00am – 8:00pm WST Mon – Sun. Additionally; customers can send an email to sales@westnet.com.au.

Westnet Australia also provides contact information for customers who wish to contact its Technical support team for assistance. The telephone number to call is 1300 786 068; Westnet phone number is available 24/7 Mon – Sun.

Customers can also get an answer to their inquiries by using the online “My Help” facility, a user-friendly online support manual to resolve your problems. Westnet Australia does assure busy customers who wish the technical assistance team to call Westnet for help to indicate and provide a convenient time they can be reached and the technical team would call to resolve their challenges. Customer may also send an email to this address: support@westnet.com.au for technical support.

For more information about how to reach Westnet customer service for various needs, the general inquiry telephone number is available, or customers can go to their contact page here.

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