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Vocus Communications Customer Service

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If you live in Australia you have probably heard of Vocus Communications Australia. They are a major provider of network services including internet, data networks, communications, and cloud services.

With all of these services combined, there can be some problems, should you be experiencing a problem or need to ask a question there are some contact options.

We have gathered you some of the best options for contact here:

Vocus Helpline

  • Need to talk to someone from Vocus Sales? Then you can contact them by phone at 1800 035 540, this phone number is available during regular business hours and calling this number is the best option for people looking to get new services or to expand the services they have.
  • Having technical problems with your Vocus Australia service?, the Vocus support contact number is 1300 855 845 and this helpline is available 24/7 for those who need help.
  • You can also use the business email during regular business hours: support@vocus.com.au. Calling Vocus Australia Technical Support is the quickest way to get help that you need, especially since it is available at all times.
  • Billing and payment is sometimes an issue with any big company, those with problems that need to be directed to the billing and payment department, you can contact them at 1800 262 663, press option 4, this Vocus phone number can also be used for payment inquiries.
  • Should you have questions about the delivery of your service, contact the service delivery department by phone. Use the same phone number from above (1800 262 663) and press option 3, calling this number is appropriate if you have questions about a service or produce that you have ordered.
  • The last available contact option is for media or investors,to Contact Vocus Group, use the phone and call 1300 88 99 88. For investor inquiries you can call 1300 850 505, and Inquiries for the media can also be directed to their specific email address at investor@vocus.com.au.

Above are the main contact options with Vocus Customer Care department.

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