Trivago is a travel website that aims to help travelers get connected with the best possible deals. You could rent cars or make hotels booking in Triage website, all you need to get a great vacation can be got from their site. When you are buying such a big ticket item as a plane ticket, you need to know that you can get customer service. We have put together all of the customer service contact information for Trivago Australia.
TRIVAGO CONTACT CUSTOMER SERVICE
Should you have a problem with the booking process itself, you can contact Trivago via their contact form. This their first recommended contact method as Trivago does not have an Australia based number.
The nearest phone number available for Trivago is 49 211 540 650. This number is based out of Germany. Calling this number will likely incur long distance charges as it is out of the country.
If you have made a booking and need to cancel or modify it, Trivago is unable to assist you. Trivago is a third party listing sight and your booking is made with another service such as booking.com or Expedia. Trivago asks that you contact the booking service that they directed you to if there is a problem with your trip.
Trivago isn’t the most customer service oriented company and part of the reason that is, is the platform of the website. The website is way to find the lowest prices available through other booking services. All of your actual bookings are made through a different website. Trivago does not have access to the other site’s tools to make your order right, or they would.
MORE ABOUT TRIVAGO AUSTRALIA
Trivago is a German based company out of Dusseldorf that provides travel information for over 50 million users each month. Trivago was conceived back in 2004 by a trio of German entrepreneurs named Peter Vinnemeier, Malte Siewert, and Rolf Schomgens, and officially went online in 2005.
In the 10 years that Trivago has been in business, they have become one of the most successful startups in Europe. Trivago Australia was purchased by Expedia for 477 million Euros is 2012, but still continue to operate as their own entity. Annual revenues are upwards of $500 million annually, with roughly 55 different countries served. In case you need to contact with Trivago, they offers a German helpline for customers.