Telechoice Australia is a telecommunication company that was founded some 21 years ago and operates as a mobile virtual network operator. It provides 3G and 4G network to its customers and the first thing the company does is sign up its customers through its website and retail stores across the country after which they can have access to its mobile plans.
Currently, the company has more than 150 retail stores where customer service is provided to those that require it. Telechoice Australia also offers customers the opportunity to shop conveniently online while also ensuring that the retail stores are strategically located so that people can conveniently check in and make use of the available services. It works in conjunction with Telstra wholesale which enables it to provide 3G and 4G networks to its customers.
There is a TeleChoice contact us option on the website with phone numbers to attend to various needs that customers might have and the numbers are accessible five days of the week for 9 hours each day.
There is even an option to chat with Telechoice customer service representatives to make complaints and appropriate solutions will be provided.
Telechoice Customer Service
Getting in touch with Telechoice is very easy. If you want to speak with a Telechoice customer service representative at the Telechoice head office, simply pick up the phone and dial 1300 83 53 24. For enquiries related to sales, you only need to dial 1300 83 53 24 from nine in the morning till six in the evening from Monday to Friday. If you want to activate your SIM, then pick up the phone and call their contact number at 1300 83 53 24 from nine in the morning till six in the evening from Monday to Friday.
If for any reason you want to get in touch with the Telechoice customer service department, then you only need to visit the Telechoice website where in the Members area you can use the Service Desk tab to leave your message related to your account or service enquiry. Alternatively, you can also take advantage of the Telechoice live chat feature to chat with a customer care representative of Telechoice.
Telechoice Helpline phone number
To speak with a customer service team member, you can call Telechoice helpline at 1300 83 53 24. However, if you are calling from outside Australia, you will need to call Telechoice on + 61 2 806 926. Keep in mind when using this number roaming rates may apply. The above-mentioned numbers are operational from nine in the morning till nine in the evening From Monday to Friday and from nine in the morning till six in the evening on Saturdays and Sundays.
It is also possible to get in touch with Telechoice via email. If you have complaint, then you can send your email to this address: firstname.lastname@example.org.
For customers who are wanting to get in touch with Telechoice regarding a home phone or ADSL, the number to call Telechoice phone number 1800 83 53 24. This dedicated helpline number is available from ten in the morning till four in the evening from Monday to Friday. For concerns related to mobile phones, you will need to dial 1300 83 53 24. This number is operational from nine in the morning till nine in the evening from Monday to Friday. It is also operational on weekends from nine in the morning till six in the evening on Saturdays and Sundays.
Customers wishing to get in touch with Telechoice will not find it difficult to reach the company. The telephone numbers and email address are sufficient for most concerns. If you wish to contact Telechoice via a letter, then address it to PO Box 5161, South Melbourne, Victoria 3205.