Stan TV Australia is a streaming company that offers a variety of movies and television shows, which subscribers can view. Stan TV began operations in 2015 and is owned by StreamCo, a joint venture of Nine Entertainment CO, and Fairfax Media. Stan has also partnered with big name companies like Sony Pictures and ABC as well as Viacom and MGM to provide the best content that viewers can view.
Stan TV offers its subscribers a chance to watch movies and TV shows. Subscribers can download television shows and movies and in this way enjoy the best content there is.
If you are looking to contact Stan TV Australia, then there are a number of options available to you. The simplest way to get in touch with Stan is by visiting their website where you can submit your request for assistance. When you visit their contact page, you will be given a number of options to choose from. These include having a question about Stan, getting an error message, not being able to sign up and not being able to view videos.
Depending on your requirement, you can pick the option that best fits your needs. If you have a question about Stan, then simply click on that option and that will take you to a form which you will need to fill out. The first piece of information in this form that you will need to fill out is your email address.
Next, you will need to pick from a dropdown menu that best describes your question. There are four options available including having a general question or problem, learning how to start your Stan trial, and knowing whether you can use your Stan on a game console or a smart TV. Next, provide any additional information that you need to describe your issue and if you have a file that you want to attach, you can do so. After completing this form you can submit your request and wait a short time for a response.
If you are getting an error message and you need to get in touch with Stan TV, then you need to provide your email address and then you will need to pick from one of four options that best describe your issue. These options include getting an error code, payment failure, Silverlight not found on your computer or some other issue. Next, provide any additional information that is related to your issue and upload a file if you want to. After that, click on SUBMIT and your request will be delivered to Stan TV Australia, who will then get back to you shortly.
You can also contact Stan TV Australia on the phone. Simply dial Stan phone number and speak to a customer care representative who will be only too willing to provide you with all the help and guidance you need to resolve your issues.
The Stan TV website provides you with a chance to have your concerns resolved. There is also a help page that you can use if you need more information on any issue that you have.
Stan Customer Service
Customers wanting to contact Stan TV Australia will need to use the online contact support facility. Stan TV provides a “Submit a request” option where customers can request information on a pre-defined questions basis. After selecting the relevant options from the various questions listed, the website presents a new screen where the customer is asked to give details about their issue.
Customers are to submit their email contact detail and provide relevant information concerning the issue to resolve. If applicable, a customer making the inquiry may attach a document to back their inquiry.
Stan also provides help home, an online help facility where customers can find answers quickly to their inquiries and complaints. The client can access help home here and proceed to find relevant subheadings to resolve their issues. Some of the subtitles are “getting started,” “manage account,” “watching Stan,” and “troubleshooting.” Clicking on any of the subtitles will lead to further information and action by the inquiring customer.
Customers can also explore the Quick Links facility provided on the help home page. Stan TV Australia provides relevant information to help customers resolve their issues like Change Credit Card, View Billing History, Create Profiles and Manage Devices.
Stan TV Australia provides online help facility to resolve customer inquiries and issues. Customers are to submit a request on its website for processing. Most help support come as a self-help effort requiring customers to go through pre-defined topics in the “submit a request” page to choose topics option that best describes their issue.
After picking the best option that describes your problem, a form is opened for the customer to enter detailed information on their inquiry. The information will include customer email contact, select the detail of the problem and type detail information about the problem and if applicable, an attachment is attached to the message before submitting the help request for processing. Otherwise, the request is submitted without attachment.
The website provide major areas of assistance to customers inquiries including “Getting Started” with Stan TV Australia, “Manage Account” for existing account holders, “Watching Stan” and “troubleshooting.” Selecting any of these subheadings in the help page would lead to more information on how the customer can get help. You can access Stan TV Australia customer help page here.