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SEPHORA Contact Customer Care

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Sephora is a globally recognized cosmetics and perfume retailer with a chain of stores in more than 29 countries. Sephora has stores in the following countries: Malaysia, Singapore, China, India, Australia, Thailand amongst others. In Australia alone, Sephora has 13 stores into which customers can walk whenever they want to make a purchase.

Customers might want to ask questions or request for support on Sephora's wide range of services and therefore may need to get in touch with the customer support department. Customers may also want to make inquiries about payment options, method of delivery, complaints about goods received and any other questions regarding placing orders on Sephora. Sephora Australia has made sure to put in place customer support services which customers can make use of at any time.


Contact Sephora Australia Customer service via Phone

Sephora Australia customer support can be reached on the phone. Customers can put a call on the phone number, +61 2 8880 9446. Please do not send text messages (SMS) to this number as you will not get a response. You can put your call through between 11 am and 7 pm on weekdays. Also, note that the number is not a toll-free number.


Contact Sephora via Email of Contact Form

By visiting Sephora Australia website customers can fill out a form in which they can describe whatever issues they are facing. In the form, details like Name, email, drop-down where issues can be selected a message describing the issue you are experiencing. With the contact form, once all the information has been submitted, a customer care representative will get to you within 24 hours.

Alternatively, our can mail Sephora Australia customer support team directly at contact@sephora.com.au or contact.au@sephoradigital.com. This email address, s is available through the day every day of the week, so you are sure to get a response within 244 hours from whenever you send your email.

There are other email addresses for other inquiries too. They are listed below;


Contact Sephora Australia on Social Media

Sephora Australia maintains an active internet presence and other than a website that is constantly updated and which customers can shop, Sephora Australia also maintains an active presence on social media. For customers who are active social media users and may want to get in touch with the customer service team, below are the links to Sephora Australia customer service social media profiles.

I have message saying my item from Sephora was delivered today l went out today l arrived home at 4.15 l looked for my item which could not find l looked in my electricity box it was not there no card nothing l did give my correct address when l ordered this item lhave order on my phone why is courier saying it was delivered l am a concerned because it has not came to my address and would like a reply about this matter ASAP thank u Debra moyle 0420233759