1. Home
  2. ››
  3. Rail Transport
  4. ››

Phone number

NSW TrainLink Contact Numbers List

Average: 4 (2 votes)

NSW Trainlink is simply an Australian brand meant for the medium long-distance traveler rail as well as coach services .It literally provides a number of destinations on the current rail coach network in the entire New South Wales and within Melbourne as well as Brisbane, NSW Trainlink`s fleet of express passengers trains do carry the passengers to their final destinations in air conditioned comfort. The seats are great and world class at all times, with sleeper equipments on night routes. You are simply being called upon to enjoy the appealing panoramic views related to the Australian landscape via wide windows as you lean on world-class seats with enough leg room as well as pack up tables.

Methods of contacting NSW Trainlink Australia:

Fax and phone number

NSW Trainlink Australia values your feedback information more than you could even think. Serving their customers is their passion. In case, of any question, feedback or booking, feel free to call NSW Trainlink Australia Contact number 1300 038 500. Their fax number is (02) 4962 9488. With these contacts, you can easily reach their customer care for any information that you need. The personnel offer services willingly not to mention that there services are customer oriented. You are the only thing that really matters to them.

On the other hand, you can email NSW Trainlink Australia by simply visiting their website, be sure that your query will be answered in the shortest time possible as a result of their fulltime operation program once you start the online chat in their site. Incredibly, you can also use the traditional method and send them a letter through the address (NSW TRAINS, Customer Relation Unit, PO BOX K349, Haymarket NSW 1238). All mails sent through the address given will be answered. The various methods of contacting NSW Trainlink Australia have been put in place in order to enhance customer satisfaction.

Online booking

If you wish to contact NSW Trainlink Australia for booking purposes, beware that you can do your booking online and the request will definitely be processed. In other words, you can benefit from booking convenience since NSW Trainlink travel operates on a 24 hour basis every week. Feel free to reach NSW Trainlink Australia and your wish will be granted.



NSW TrainLink is an Australian brand, owned by the Government of New South Wales, for the rail and coach services, on july 2013 NSW Trainlink started to operate with great success

The NSW TrainLink network is divided into two tiers, also known as Intercity and Regional
Train services has 5 lines:

  • Line number 1: Blue Mountains Line
  • Line number 2: Central Coast Newcastle Line
  • Line number 3: South Coast Line
  • Line number 4: Southern Highlands Line
  • Line Number 5: Hunter Line



NSW Trainlink customer service is available in the phone number above indicated. If you need support related to timetable, stations, ticket or another information you can get in touch with them.

NSW Trainlink is an Australian brand for long distance and medium distance coach and passenger rail services for the New South Wales Government. Operated by the government’s NSW Trains sector, their employees are highly skilled and highly trained to offer professional customer support.

You can call the listed NSW Trainlink phone number to make enquiries, or visit the contact us page on the NSW trainlink website. The company began operations back in 2013, on the 1st of July, and thanks to the restructure of Railcorp, the suburban train services were actually split from long distance to medium distances. With fleets of electric and diesel trains, more than 35 million journeys have been made thus far, and those numbers are growing every single day.
NSW Trainlink

NSW Trainlink listed some contact information for various categories of customer services inquiries for different levels of enquiring public. Customers can contact NSW Trainlink using phone numbers and email and contact us facility on its website.



For general inquiries and bookings, customers can submit offline messages for the client service to attend to in due course. It also provided a phone number for general inquiries on 13 22 32 for local callers, while international callers are expected to call +61 24907 7501 between 6.30am - 10.00pm daily. For group booking services, customer can send an email to travel.services@transport.nsw.gov.au or call 13 28 29.

NSW Trainlink also provided a contact for hearing and speech impaired customers with phone number 133 677. For suggestions, compliments and unclaimed luggage located at the central station, the enquiry can be made at 131 500 for suggestions and complaints; phone number 13 22 32 for local callers while international callers are to use the phone number +61 24907 7501. Customers calling to report lost property to call 9379 3342 for domestic callers and international callers +61 2 9379 3341.

The website also contains other contact information the general public and customers will find useful on its site. For customer feedback detail, an interested customer who wants to learn about its contact approach detail can visit here.

Datos empresa
Hi, i need to go from Sydney to Melbourne by train, so i need to speak with your staff
I missed lightning ridge bus but 15 kms out of Walgett if the bus could wait for me