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Hertz Australia main contact options

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Hertz Australia encourages customers to first check the frequently asked questions (FAQs) before contacting its customer service. In cases where satisfactory answers are not found in the FAQs, customers are provided the following contact information to reach Hertz Australia customer service.

For member cadre phone number, use the following Hertz Australia phone number 1300 146 897 or send an email to hertz247aus@hertz.com.  

To contact Hertz Australia customer service, an inquiry form is provided to clients. It should be noted that the inquiry form is meant only for carshare 24/7 service. The form is located on the Hertz contact us page on Hertz Australia’s website.

For Hertz Australia reservation: for reservation, Hertz Australia provides the following phone number: 13 30 39.  Fax is +61 (03) 9698 2295. The phone number is available for call Mon – Fir 08.00 to 20.00, Sat – Sun 8.00 to 17.00 (AEST).

For international reservation, for local reservation, Hertz Australia provides the following Hertz Phone contact: +61 (03) 9698 2555. 

Hertz Australia customer relation and inquiry: the customer relations phone number to call is 1800 550 078, for customers needing information on wheelchair accessible vehicles, the phone number to call is 1800 801 122.

For Hertz Australia claim management, the following contact details are provided: phone number is 1800 550 028. The email is hcmclaimsau@hertz.com

For other needs, customers are advised to visit Hertz Australia website for more details.



The Hertz corporation is a rental and leasing company founded in 1918 by John D. Hertz in Estero, Florida, United States. With John P. Tague as CEO and over 29,350 employees, Hertz is able to offer various services including Hertz equipment, rental, car sales, and Hertz on demand. Hertz Australia, which is owned by Hertz Global Holdings, has a single subsidiary, Donlen Corporation. Customers seeking customer service may be redirected to Hertz’ online customer support page.

The page offers a frequently asked questions page and email addresses for inquiries involving lost and found, reward points, best rate guarantee questions, travel partners questions, gold club, past rentals, lost receipts, and directions on using the Hertz website. Hertz also has various Hertz phone numbers regarding topics such as future rental assistance, future reservations, cars in repair, toll free emergency roadside assistance, rental extensions, changing return locations, website assistance, billing questions, feedback, and Gold Plus Rewards inquiries.

Hertz can also be found on an assortment of social media sites including Facebook, Twitter, Instagram, YouTube, Google Plus, and a mobile phone app. O.J. Simpson was a notable sponsor of the Hertz company since the ‘70s.