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Greyhound Customer Service

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Currently, Greyhound Australia is Australia’s only long distance national coach operator, where it provides a number of services in all territories and all parts of various mainland states. Founded back in the year 1928, Greyhound Australia offer a number of coach-based services in locations all across the country.

Russel Penfold was the founder of this company where he tried to enter the company into the interstate passenger express field. After two attempts, the company finally made it in the year 1968, as the company had now established a series of services between Sydney, Brisbane, Adelaide and Melbourne. In the 1970s, Perth and Darwin were both added, where a national coach company was formed



Greyhound Australia is equipped with an award winning customer support service and you can think about getting in touch with them to get all your doubts and issues clarified. The most prominent method available for the customers to contact Greyhound Australia is to use their contact us inquiry form.

This inquiry form can be found in the official website. Before filing the inquiry form, you will be asked to select your specific concern from a drop down list, so that you can be provided with the best possible service. You will also have to enter your email or phone number and you would be provided with assistance from any of these two channels. In addition to the contact us form, a Greyhound phone number is also available for the people who wishes to get in touch with one of the customer support representatives.

However, Greyhound customer service over phone is only available from 5.30am to 5pm EST. It is available on all the 7 days of the week, but the working hours would be changed to 8am and 4pm on the public holidays in Australia.



Greyhound Australia (bus) customers can contact it using Greyhound phone numbers, or send an email through the Contact Us page facility on its website as well as use its fax number to fax inquiries and complaints as necessary.

In using Greyhound contact us form, the customer is to fill in their details and indicate what the inquiry is about in the selection drop down box. Customers are to fill their title, and enter their full names, email and their phone number and type in their message, solve captcha equation to indicate they are human and hit the send button to complete their complaint.

For general inquiry, customers are provided the 1300 473946 local numbers for customers calling locally and listed +617 4690 9850 for customers calling from an international destination. Also, a fax phone number is provided to send fax inquiries or for submission of a document to the office.

The fax number is 07 3868 0998. Customers should call the office need to do so during office hours running from 5:30 am through 5:00 pm Eastern Time from Sunday to Saturday and 8 am to 4 pm EST on public holidays. Customers who prefer to use the postal address, the following mailing address is available for use: PO Box 1475, Eagle Farm, QLD 4009.



Users can easily enquire about out of state journeys and services via the website’s contact us page, or by calling the Greyhound phone number listed on the website, where they will then benefit from some of the best customer services on the market. Currently the Greyhound fleet stands at around 241 vehicles.

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