EastLink Australia enjoys a reputation as the largest toll network in Victoria, the company's area of coverage is a 39km motorway located in the east of Melbourne. Thanks to EastLink Australia design and operations, its tollway network has been adjudged by all as the safest freeway in the state of Melbourne. Little wonder that East Link Australia is recognized globally as the world leader in the sustainability of transport infrastructure. Also, EastLink also has the lowest toll prices and operates its toll electronically.
EastLink is a Melbourne based company that operates tolled sections of the highway in the city. Specifically, they maintain the M3 freeway, and are considered a part of the Melbourne Ring Road project
If you are one of those who use EastLink Australia services, then you should get in touch with EastLink customer service. By contacting them, you are sure to get answers to every one of your complaints, suggestions, inquiries or questions about the EastLink services on offer.
Contact EastLink Customer Support through phone call
You can call EastLink phone number at (03) 99551400 to speak with a representative of EastLink customer care. This number is also available for those that would want to make inquiries such as toll amount, tolled areas, vehicular damage and several other issues. For those who have one or two complaints about EastLink Australia services such as wrong billing, you can also dial the number to register your grievance. This helpline is available from Monday to Friday between the hours of 7 am – 6 pm. It is however closed on public holidays.
There is also the EastLink Australia website for those who do not like making phone calls. Simply visit their site to avail yourself of every products and service offered by EastLink. The website has information on how you can open an account with EastLink, settle your toll invoice, buy a trip pass among several others. For new customers, you can also see a step-by-step guide about how to register with EastLink to start enjoying their services.
To contact EastLink Australia customer service through their website, you will be required to log in to your account to submit your inquiry. If you don't have an account on EastLink's website, your inquiry has to include the license plate number of your vehicle, phone number, contact details and your EastLink toll invoice reference number (if applicable)
Alternatively, you could mail your inquiries or questions to; EastLink, PO Box 744, Ringwood VIC 3134. And if you are up to it, you could pay them a visit at 2 Hillcrest Avenue, Ringwood VIC 3134. This office is open Monday-Friday between 8.30am-5pm.