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Phone number

Coles Supermarket Contact Customer Care

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Coles Group Australia provides various contact channels for customers who may wish to contact its customer service. These contact information include phone numbers, Emails and Contact form and postal address. Provision is also available people with hearing or speech impairment to reach the customer service. Customers are to look through the provided contact information to pick one that meets their need.

Below are some contact details to reach Coles Group Australia customer service:

The customer care direct line provided by Coles Group Australia is 1800 061 562, available Monday - Friday, 8.30am to 6.00pm and on Saturday from 8.00am to 4.30pm (AEST). Call this number also, for complaint relating to urgent product quality issue. The postal address is PO Box 480, Glen Iris VIC 3146 Australia.

Apart from other phone numbers listed on its "contact us" page, Coles Group Australia also provides "feedback form" for customers who may find it convenient to use. The feedback form is located here. Scroll down the page to locate the feedback form, complete the form and click the “send feedback” when you are done filling the form to send.

For the customer with hearing or speech impairment, Coles Group Australia provides a link to use, please go through the link here.



Coles is an Australian based supermarket chain that is currently owned by Westfarmers. The company was founded in Collingwood, Melbourne back in 1914, and has since grown into a chain that now operates over 750 stores, whilst also employing over 100,000 people. Coles also operate a website known as Coles Online, which allows shoppers to order over the internet.

Coles is certainly the supermarket chain of choice in Australia, as they account for 80% of the market when you combine their business with Woolworth’s. The Coles Supermarket customer service department can be contacted during regular business hours, including Saturday’s

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