Samsung Australia offers two major channels of assistance for the people in need. However, the company promotes self-help assistance instead of these channels in in order to make the life easy for customers.
For example, customers can request for a service form, track the repair status or get details about global procurement will be able to do them through self-help options that are provided in the website. If the concern cannot be solved via the self-help option, the users can think about getting in touch with the company through email support. An email to Samsung Australia customer support team can be sent from the official website.
All the submitted mails would be responded by the Samsung customer service staff within a period of 24 hours in business days. In addition, a Samsung phone number has been mentioned so that the customers can directly get in touch with one of the service representatives. The Samsung helpline is available 24 hours of the day in all the seven days of the week. People who are in need of assistance from Samsung Australia can also think about visiting their service outlets.
For such a large company, they are actually very good in terms of customer service. They can easily be reached by calling Samsung helpline number
SAMSUNG AUSTRALIA DESCRIPTION
While the South Korean company may be best known for their electronics division, Samsung has interests in a number of different industries globally. The company was founded in Daegu, South Korea in 1938, and has since become a major business player that accounts for roughly 17% of the GDP in its home country. Revenues for Samsung are routinely in the billions of Australian dollars, with a large chunk of that coming from the aforementioned electronics division