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PACIFIC NATIONAL Contact Customer Service

Pacific National Rail was founded in 2002 after Toll Holdings and Patrick Corporation bought the combined Australian Government-owned national rail corporation’s freight operations and Rollingstock and the New South Wales Government-owned FreightCorp. Pacific National Rail is one of the largest private rail freight businesses in Australia. The company is now a subsidiary of Asciano Limited after the restructuring of Toll Holdings in 2007.
Pacific National Rail (Australia) operates domestic containerized freight services, bulk haulage – moving bulk goods including coal and grain for local and export markets. Pacific controls about 70% of Australian Rail long haul intermodal market.
Pacific National Rail Australia services all the mainland states and territories. The company has in its fleet, 596 locomotives and 12.000 waggons to render haulage and intermodal services are freighting coal, grain, steel and ores and helping domestic and export as well as providing long distance passengers train services. Pacific National Rail has five operating divisions including Bulk Rail, Intermodal, coal, Queensland and the steel contract.
Pacific National Rail has a full time employee roll call of 3,573 personnel with strategic rail facilities located in Nebo, Cairns, Townsville, Mackay, Rockhampton, Brisbane (Queensland), Adelaide, Kewdale (Perth), Chullora (Sydney), and Melbourne. Pacific National Rail has in place a robust customer service. The public can contact them through Pacific National Rail phone number for complaints and inquiries.

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