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OPSM GROUP
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OPSM LIST OF CONTACTS

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OPSM CONTACT PHONE NUMBER DETAILS

OPSM Australia loves to hear from its customers and has provided sufficient contact information to help clients get across to them. You can reach OPSM Australia through a phone call, email or by physical presence in any of their stores or send postal messages to their main office address.

To contact OPSM Australia on its phone number, the number to call is 1800 626 300. Make sure to call during office hours from 9.00am to 5.00pm AEST, Monday to Friday.

For customers who wish to use the email, click here. You will need to fill in your first name, last name and email address, the subject of your message and the message; of course, you need to add the topic of the message in the appropriate section of the email form and click on “Send.” These are required options to complete if you must have your message processed.

A customer wishing to send a physical message, OPSM Australia provides a physical address for postal and physical contact purposes. The address to visit or send a document is as follow: OPSM Australia Level 6, 75Talavera Road, North Ryde 2113 NSW Australia.

A customer may decide to save some time by using the FAQs facility on OPSM Australia site. These are relevant questions that may save you valuable time instead of waiting for an inquiry to come.

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I wish to bring to your attention the service been offered by your Stafford OPSM store. I have been a customer of OPSM since 2004. I started firstly at Brookside with Glen Baltrop who is an excellent optometrist. Once he left Brookside I found his replacement useless, and a week later saw him at Stafford, as usual he gave his best at the consultation. I have had numerous text messages and letters from you advising me I am again due for my eye test. I know Glen is not at Stafford very often so quite reluctantly I phoned the store to make a time to see him, the girl advised he is only there once a month, made the appointment for the 28h November with him but promised to call me back to confirm. Last week I had to make another call to find out if my appointment was actually happening, no call up to this time from Stafford, why is the customer made and have to follow this through? Only to be told on the phone Glen is on holiday next week and won't be back till next year. The girl who I talked with advised me she could still keep my appointment for the 28th but it would be with Jenny, to which I agreed to. Today I receive a phone call from a very lovely and efficient lady called Carla from your Stafford store to say this appointment should never have happened as there is no optometrist there on a Monday. She was very caring and felt for me, I have been given nothing but a run around for the last 5 weeks from OPSM Stafford who are quite inefficient and have no follow through with their promises. I am disgusted and will never be your customer again, this treatment for a client who has been with you for over 12 years is disgraceful and disgusting.