Johnson & Johnson Australia provides customers having a complaint, inquiry or comment about it on its customer service to register their inquiries. It provides phone numbers, and contact us form for customers. For medical emergencies, outside the regular business hours, the number to call for emergency response is 1800 033 111. The only reason to call the above phone is for emergencies involving Johnson & Johnson Australia products only and not for medical advice or any other matter whatsoever. For other inquiries, customers are provided the following contact phone numbers to contract Johnson & Johnson Australia consumer care center. The time to call these numbers is during the business time of Sydney, Australia (AEST). The phone numbers are toll-free including: Johnson & Johnson Pacific - 1800 029 979 and NEUTROGENA® - 1800 678 380. Customers who prefer using written communication for their inquiry can use the contact form provided on Johnson & Johnson Australia’s website here. Inquiring customers using the contact us form will need to submit their full detail including full name, contact detail including physical address and telephone contact and email. If the message involves Johnson & Johnson Australia, the section of the form must be completed to allow for swift treatment of the message.