James Cook University is an Australian university that started out some 55 years ago and it is located in the state of Queensland; also, it is adjudged to be the second oldest university in Queensland. It is a teaching and research institution with both regional and suburban campuses. The regional campus is located in Townsville and Cairns while its suburban campus is located in Mount Isa, Mackay and Thursday Island. James Cook University offers both undergraduate and postgraduate courses while also welcoming international students with open arms. JCU was actually named in the honor of a British sea captain known as James Cook who is adjudged to have discovered Australia. Since its inception, the university has produced graduates that have gone on to be notable people in the society both in Australia and in the international community. Being a university and a center for education and research, there is no real need for a customer service station or anything of the sort but at the same time, there is a JCU contact us option on the official website of the university and as such, people can find out the necessary information about the courses available in the university with a phone number made available to that effect.