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Keys to contact JB HIFI helpline

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JB-HIFI is simply an Australian retailer featured with variety of DVDs, Televisions, CDs, computers, portable audio, camera as well as Hi-Fi among others. JB Hi-Fi is quite prominent as a result of wide range of DVD music, DVD movies, recorded music plus the Video games. It has got the most prominent brand and it is sold at a reasonable price. It was founded back in 1974 by John Barbuto in Victoria. The rapid growth JB-HiFi became a broad retailer of home amusement. Currently, JB-HiFi Board of Chairman is referred as Greg Richards.

Ways customers can use to contact JB-HiFi Australia

JB-HiFi does not take your feedback lightly. They love to see comments about your experience. In that case, you can call JB Hi-Fi helpline 0385307333 and someone will be waiting to answer you at the further end. You should not worry about your feedback as all forms of feedback are welcome. If it is positive, JB-HiFi team is encouraged to even offer better services should there be a next time. Negative feedback will help them rectify the areas they go wrong. The JB-HiFi team takes criticism positively and uses it to make things even better.

Customer service via chat

Alternatively, you can visit JB-HiFi website http://www.jbhifi.com.au and send an email through the chat inbox. You can make an order or leave a feedback. They offer 24/7 service and your email will be replied with immediate effect. If need be, you can also ask any question about them through the email and you will definitely get an answer.

Mail Customer care

Additionally, you can order or leave feedback manually by simply visiting JB-HiFi. With that said, you can only visit them if you know their location. JB-HiFi is located in 14th Spink St Brighton, VIC, 3186. Interacting with JB-HiFi support staff face to face can solve most of the issues and doubts customer could have. The welcome offered right from the reception is not just a thing you can find anywhere. Not to mention that there is also the query department that has individuals that are more than willing to answer any question you pose to them. In fact, you will go back a satisfied customer.

Any of the contact methods is ideal for use and effective too. Do not hesitate contacting JB-HiFi about anything using any of the outlined contact methods.



JB Hi-Fi is an Australian based distributor or CD’s, DVD’s, and a host of commercial electronics. The company name was derived from the initials of John Barbuto, who started the business back in 1975. Barbuto ran operations until 1983, at which point he sold the company, which was then turned into a chain of 10 stores by the new owners Richard Bouris and David Ross.

The company, which has its main corporate offices in Melbourne, has flourished in recent years while the rest of the industry has struggled. They now have over 180 stores in operation across the country.

JB HI-FI Australia is a public limited company that is into large retail of home appliances and electronics ranging from TVs to radios, CDs, DVDs and video games. The company was founded some 42 years ago with the headquarters located in Melbourne, Australia. It has 194 locations across Australia and New Zealand providing people with the needed consumer goods. The company is listed on the Australian stock exchange showing the extent of its growth and expansion. JB HI-FI Australia started with selling HI-FI products but as time went on the company began to diversify and that has allowed them to make more profits with each passing year.

Presently this year 2016, a revenue of four billion Australian dollars was recorded as a profit of 152 million Australian dollars which shows the level of patronage and customer base amassed by the company. JB HI-FI also import products from overseas in order to boost sales and provide their customers with a wide variety of products. It is the only company in Australia with access to Dell hardware which is available in its retail stores.

The growth of JB HI-FI Australia has been helped by an excellent customer service in place to attend to people with complaints or enquiries while also ensuring that the JB HI-FI phone numbers made available for people to utilize the contact us option is always functioning. JB Hi-Fi is an Australian owned company serving Australia and New Zealand market as a retailer of consumer electronics. JBHIFI was founded in Australia in 1974. It remains one of the fastest growing and successful consumer electronics in Australia and New Zealand since it was founded. JB Hi-Fi retails video games, DVDs, electronic hardware, home appliances, and general consumer goods. The company was opened in Melbourne in 1975 by John Barbuto. He sold it in 1983 to Richard Bouris, David Rodd, and Peter Caserta. The new buyers reorganized the business into a chain of electronic consumer retailers with 10 stores located in Melbourne and Sydney.

The company’s majority share in private equity and this move got the company to the Australian Stock Exchange in 2003. JB Hi-Fi is registered as JB Hi-Fi Group Pty. Ltd., a private company operating as a provider of consumer electronics with stores numbering 194 including 135 locations for JB Hi-Fi stores and 59 locations for JB Hi-Fi Home stores. The company generates over AUD$4 billion in revenue for the financial year 2016. JB Hi-Fi is headquartered in Chadstone Shopping Centre, Melbourne with about 6,900 employees and stores located across Australia and New Zealand responsible for the company’s performance in sales and leadership in its industry. The company is a subsidiary of The Good Guys one of its primary competitors.

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Good Afternoon I live in Melbourne , Aus. But with my husbands work spend fair amount of time in Philippines, which is where I currently am. My problem is I have tried numerous times to log into your website for which I have an account and I just get"access denied". What I would like to do is place an order for buying the Google Pixel phone outright, depending on your cost either 32gb or 128gb in quite black. I would also like to purchase the Daydream view VR headset. I can pay by PayPal and have it delivered to Melbourne or pick up the order on the 8th Dec. when I return. This is a gift for my sons 21st and I am concerned if I leave ordering the phone any longer I won't be able to find stock. I need prices of various phone size and go. Please please can you help, it is so frustrating not being able to order from your site. I would really appreciate a quick response, thank you so much. Kind Regards Peter and Pauline Cunningham
Hi there from atleast last 10 years I am buying goods from jbhifi. 2 weeks ago you had 15% offer on Laptops. Last week when i approach your store I was being told that the offer has finished.. I still bought the laptop. Now this week you have the same offer again... I feel like I have been ripped off. I bought Dell 13 7000... Bad marketing... not a happy customer ....
i bought a mobile phone which I wasn't happy with so I rang the manager at Glendale named Brad to ask if I could have a refund or store credit he then got very rude and said they don't that and cut me off everytime I tried to explain why I didn't like it...made me feel like an idiot he got loud even my husband could hear him so I got my back up ,I got very cranky i also work in retail so I know that's not how you treat a customer.We have bought TV's and computers from you but after that we think we'll be shopping around ..definitely not happy