EE Limited, also once known as Everything Everywhere, is a telecommunications company founded on April 1st, 2010. Headquartered in Hatfield, United Kingdom, and serving the area of the United Kingdom, EE offers services including fixed line, mobile telephony, and broadband. With Marc Allera as CEO and over 15,000 employees, E’s 4G network has been able to reach an astonishing 97 percent of UK’s citizens. EE is a division of BT Group, a telecommunications company. EE’s website, www.ee.co.uk, is split into personal and business tabs. EE can be found on social media, including Twitter, Facebook, YouTube, and LinkedIn. The site’s contact us page features a step by step troubleshooting process, dividing a customer’s inquiries into four categories: account, billing, and top up (includes billing and payment, forgotten login details, managing an EE account, and joining EE), phones, tablets and devices (includes setting up EE on a phone, unlocking one’s phone, troubleshooting, and a lost or stolen device), internet, TV, and connectivity (includes home broadband, EE TV, 4GEE Wifi and Home 4GEE, and network and signal), and add-ons, benefits, and plans (includes going and calling abroad, upgrading to EE, price plans, and services).