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AMAZON AUSTRALIA
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Amazon Australia Contact information

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MAIN STEPS TO CONTACT AMAZON CUSTOMER SERVICE

Amazon Australia offers a variety of products and services for the customers. As a result, Amazon customer service is offered through different channels while catering these products or services. 

Amazon Australia offers customer support through two different channels, which include email and phone. However, before initiating the phone call or the email address, users need to enter the concern they have. It can either be related to an order placed through Amazon, Kindle apps and Amazon devices or any other question related to Amazon Australia.

Then the users will be asked to select the specific question or the most closely related question out of the list.

Once the user selects the primary concern, the specific reason is asked. These questions are being used to make sure that your ticket is sent to the right individual, who is in a position to answer them.

contact us

After that, they will be provided with two options to contact Amazon customer service, either user have to use the Amazon phone number or else use the email address in order to get in touch with customer support.

Apart from these services, a self-help section can also be found on the Amazon Australia website. This can provide assistance for the users on popular topics. They include everything from managing the account to managing orders. A separate Amazon contact section is there to offer assistance related to Amazon Kindle. The Amazon customer support service is available throughout 24 hours of the day and the users will be able to keep peace of mind because of the professional service offered by customer support representatives. An enhanced support is provided to priority concerns that the users have about Amazon Australia and other related services.

 

MORE AMAZON AUSTRALIA CONTACT NUMBERS

Though it requires people to sign in before usage as is typical of online companies, Amazon prides itself in providing people with the best customer experience which is why an Amazon contact us option is available as well as phone numbers for the different offices in various countries so that people can enjoy excellent Amazon Australia customer service.

ship to australia

Call Amazon Australia for billing and payment issues

Every customer can user amazon contact us option for those queries related to payment matters. Sometimes, clients have problems with goods received or with payments made and need a Amazon offers a customer contact for them

General queries Amazon phone number

For no specific matters there is a Amazon helpline which can manage general questions, like policy refund, delivery times and much more

Amazon Pre-Ordering Customer Care

Contact Amazon Australia if you have doubts prior to purchase a product, Amazon customer care team can help and guide you to complete your order successfully

Amazon Complaints

Due to the huge number of orders Amazon process everyday, sometimes there are some issues with delivery time, with good or services purchased, with payments or billing, etc…..for those cases you have a contact complaint form in which to describe your problem to the customer support team. Contact Amazon Australia now

Amazon Call-back

Recently Amazon Australia provides a call back toll in its contact us section. If you don´t want to call Amazon and be charged by your phone provider, you can request amazon to call you. Just let Amazon know your phone number and quickly a customer service representative will get in contact with you. For those people doen´t want to provide their personal number, just call Amazon Australia contact number and you will have the same assistance

Amazon FAQ Area

To facilitate self-help, a detailed FAQ section has also been provided by Amazon Australia. Specialized assistance is provided for all the customers who have concerns related to Amazon Drive and Amazon Appstore.

Amazon Prime contact

Do you need an urgent delivery from Amazon? if the answer is “yes”, you can use the new Amazon service which can deliver your product in 48 hours

Also is you are a member of Amazon Prime you can get completely free a delivery the same day (just for some zip codes). Contact now with Amazon and get info about how to be a member of Amazon Prime. Enjoy all benefits

Amazon Social Media Contacts

Amazon Australia also offers assistance for their customers through social media. Therefore, people will be able to contact Amazon through the official Facebook account and get the questions and doubts clarified. The customer service offered by Amazon Australia is friendly and people can easily get all their issues sorted out within a short period of time.

 

AMAZON HELPLINE FOR RETURNS AND REFUNDS

Once you receive you order you should check the status of it. You need to ensure the product is in good condition and works properly, otherwise you can contact with Amazon phone number and request a returns or a refund due to the product received is not in accordance with you ordered.

How refunds are issued?, depending of you payment method you will receive a refund from a different payment method also. For example if you pay with credit card the refund will be done in the same credit card. Keep in mind that for most product the return time is 30 days after delivery

 

GENERAL INFO ABOUT AMAZON AUSTRALIA

Amazon Australia Services, is an affiliate of Amazon USA. Amazon is on of the largest electronic commerce company in the world and headquarters are located in in Seattle, Washington.

Amazon was founded in 1994 by Jeff Bezos and has presence in many countries around the world

Amazon has separate retail websites, including Australia (view link below)

One of the handicap Amazon has for Australian customers could the prizes, taking in consideration shipping costs to Australia, although this is only an opinion.

Amazon is a public limited company that founded some 22 years ago with its major headquarters in Seattle, Washington D.C in the United States and it serves the world. The company has almost 270,000 people employed as staff across its worldwide operations and it is among the large and popular companies in the world today. It is majorly an online market which is favored by rising technology and increased internet usage.

As at the year 2015, the company recorded a net income of 596 million dollars while it is worth over 65 billion dollars and has about 10 different subsidiaries.

For the 15 countries in which Amazon operates with Australia included, there are separate retail websites which makes it easy for each of these branches to provide excellent customer service to their various customers. Over the course of the last 15 years, Amazon has a customer base of over 30 million people and it is still expanding. It also gives room for other companies to advertise their products

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Comments
Hi Officer, Please call me asap. I had been charged fee for order nothing from amazon (_26/10/2016 2428 AmazonPrime Membership amzn.com/prmeUS FOREIGN AMOUNT USD 99.00 $134.15 ). Thanks! My mobile: 0451068322 Regards, Sabrina
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Did not receive my order no 106-0708560-929351 is not at Wyndham shop have checked carrier said delivered to Wyndham resident...please help...Tina
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My Kindle device is saying the kindle store is currently unavailable. Can someone please email me or phone regarding this matter. I have tried to resolve this matter via amazon site for the past 2 hours. very frustrating.
I am having trouble getting though to a sign up with sighn up with the Australian account have one in America please help me sourt this mease out on 0415 345 491
please call me regarding my book order phone number is 0476145192